Shipping Policy
Processing & Shipping Times
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a tracking number via email.
- Delivery times vary based on location and shipping method selected at checkout.
- You can cancel free of charge up to 24 hours after placing your order.
Estimated Delivery Times:
- United States: 5-10 business days
- Canada & Europe: 7-15 business days
- Australia & New Zealand: 7-15 business days
- Rest of the World: 10-20 business days
Note: Shipping times are estimates and may be affected by customs delays or unforeseen circumstances.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions, so keep an eye out!
Order Tracking
Once your order is shipped, you’ll receive a tracking link via email. You can also track your order on our Track Order page.
Customs, Duties & Taxes
For international orders, customs fees, duties, and taxes may apply depending on your country’s regulations. Luxovre is not responsible for these additional charges. Please check with your local customs office for more details.
Lost or Stolen Packages
If your package is marked as delivered but you haven’t received it:
- Check with neighbors or your local post office.
- If still missing, contact us at info@luxovre.com, and we’ll assist you in filing a claim with the carrier.
Shipping Restrictions
We currently do not ship to certain countries due to restrictions. If your country is unavailable at checkout, contact us to check for possible alternatives.
For any other shipping-related questions, feel free to reach out to our support team!